Privacy Policy | Far & Wide Electrical Services

Far & Wide Electrical Services – Privacy Policy

Effective date: January 2, 2026

Far & Wide Electrical Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us online or offline in Canada, including in British Columbia and Alberta.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant provincial privacy laws in BC and Alberta.

1. Personal information we collect

We may collect personal information when you:

i) request a quote or service
ii) contact us by phone, email, or our website
iii) complete a lead form or online form
iv) book or receive services
v) apply for employment

The types of personal information may include:

i) name
ii) address and service location
iii) email address and phone number
iv) project or service details
v) billing and payment information
vi) business or property information
vii) communication history with us

We also automatically collect limited technical data when you use our website (such as IP address, browser type, and cookie data). This information is used for security, functionality, and analytics.

We only collect personal information that is reasonable and necessary for the purposes described in this policy.

2. How we use your information

We use personal information to:

i) provide electrical services and estimates
ii) schedule appointments and communicate with you
iii) create and manage customer accounts
iv) process payments and invoices
v) respond to questions, requests, or complaints
vi) send service-related updates and reminders
vii) improve our services, website, and operations
viii) meet legal and regulatory requirements

We will not use your personal information for purposes other than those identified, unless we obtain your consent or are permitted or required by law.

3. Consent

By providing personal information to us, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. If you withdraw consent, we may not be able to provide certain services.

4. How we share personal information

We may share personal information with:

i) employees, electricians, and contractors who require it to do their work
ii) service providers (for example: payment processing, IT support, website hosting)
iii) suppliers and subcontractors involved in delivering your project
iv) regulatory authorities or law enforcement where required by law

We do not sell personal information.

Service providers are required to protect personal information and use it only for the services they provide to us.

5. Storage, security, and retention

We protect personal information using reasonable physical, administrative, and technical safeguards appropriate to the sensitivity of the information, including access controls and secure storage.

We retain personal information only as long as necessary to:

i) fulfill the purposes for which it was collected
ii) meet legal, tax, or regulatory obligations
iii) resolve disputes

When no longer needed, information is securely destroyed, erased, or anonymized.

6. Cross-border transfers

Some service providers may be located outside of Canada. When personal information is stored or processed in another country, it may be subject to the laws of that jurisdiction and accessible to foreign authorities.

7. Your rights

Subject to applicable law, you have the right to:

i) request access to your personal information
ii) request correction or update of inaccurate information
iii) inquire about how your information has been used or disclosed

To exercise these rights, please contact us using the contact details below. We may require identity verification before responding.

8. Cookies and website tracking

Our website may use cookies and similar technologies to:

i) enable website functionality
ii) analyze site usage and performance
iii) improve user experience

You can adjust your browser settings to refuse or delete cookies; however, some website features may not function properly.

9. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 without parental consent.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

11. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Far & Wide Electrical Services
Email: fawelectric@gmail.com
Phone: 825-522-2579
Mailing address: Edmonton, Alberta

We will respond to privacy inquiries in a reasonable time.